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Strategy & Planning

7 Trends to Watch in 2025: Leveraging Technology to Achieve Business Objectives

As we head into 2025, it’s clear that technology isn’t just a part of business strategy — it’s a powerful enabler of success. At UDig, we see it every day: organizations leveraging new tools, technologies and approaches to achieve their goals faster, smarter, and with greater impact. Whether it’s using AI to streamline multiple processes, […]

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Artificial Intelligence

  • State Government

    Exploring the Future of AI at the Georgia Emerging Technology Summit: Data & AI 2024

    The Georgia Emerging Technology Summit: Data & AI 2024 was a landmark event for public sector leaders, showcasing the transformative potential of AI and data technologies. This summit brought together key figures and experts to discuss, learn, and network to enhance public service delivery through innovative technology. Keynote Highlights The summit featured insightful keynote sessions […]

  • Digital Products

    Energy 2025 – Expansion of Fossil Fuels or Carbon Reduction?

    Now that the election is behind us, we have an opportunity to anticipate the possible effects on the energy industry under this new administration. What strategies will be impacted? What will remain the same? What opportunities can we take advantage of in 2025? This blog is meant to dig into these questions and provide some […]

  • Artificial Intelligence

    AI-Driven Test Automation: A Future of Fast, Efficient & Cost-Effective QA

    Explore how AI-driven test automation is actively transforming the quality assurance (QA) process, delivering real-world value beyond the hype.

  • Retail

    UDig Named Tractor Supply Company’s Service Partner of the Year

    Nashville, TN – August 29, 2024 – UDig is proud to announce that it has been honored as Tractor Supply Company’s (TSC) Service Partner of the Year for 2024. This prestigious recognition highlights UDig’s innovative approach and successful partnership with TSC in developing and deploying cutting-edge technology solutions across the retailer’s network. The partnership between […]

  • Artificial Intelligence

    AI Journey: From Concept to Deployment – A Step-by-Step Guide

    “AI is probably the most important thing humanity has ever worked on.” – Sundar Pichai, CEO of Alphabet With quotes like these coming from top executives and artificial intelligence (AI) constantly finding its way into the headlines, there is increased pressure on companies to start their AI journey. However, there is also immense opportunity! Whether […]

  • Retail

    An AI-Enabled Customer Experience:  How Tractor Supply is Leveraging Generative AI

    During this 2024 Nashville Innovation Summit session, we will dive into a real-world example and technical demonstration highlighting Tractor Supply’s success with their “Hey GURA!” solution in partnership with UDig. Discover how a cutting-edge app uses Generative AI to empower employees to become product experts and deliver a great customer experience. Gain the inspiration to […]

  • State Government

    Exploring the Future of State Technology: Takeaways from the NASTD 2024 Annual Conference

    Last week, I attended the National Association of State Technology Directors (NASTD) 2024 Annual Conference in Minneapolis, MN. This premier event brings together state technology directors, industry experts, and vendors to discuss the latest trends, challenges, and innovations in state technology. The conference fosters the exchange of ideas and best practices essential for addressing shared […]

  • Insurance

    Insurtech Insights USA 2024: Recap & Key Takeaways

    This was my first time attending Insurtech Insights USA The Insurance Conference 2024. With over 5,000 attendees and 120 sessions with speakers from insurtechs, brokers, carriers, and MGA’s, the event highlighted the industry’s readiness to embrace new tech and solve challenging problems. My colleague, Reid Colson, and I were there to meet with clients and industry […]

  • Artificial Intelligence

    Capitalizing the AI Wave to Advance Data Governance

    AI is everywhere and getting a lot of attention, but you can’t successfully leverage AI without good data. You can use the buzz around AI to advance your data governance capabilities. Join us as we explore the intersection of AI and Data Governance.

  • State Government

    NASCIO Midyear Conference | 4 Key Takeaways

    I attended the National Association of State CIO (NASCIO)’s Midyear Conference for the first time in National Harbor, Maryland. It was my first time at a NASCIO event, and what struck me most was how collaborative the NASCIO community is and how passionate these leaders are about serving their state’s constituents and employees. Each […]

  • Insurance

    Leveraging Data, Analytics, & AI in Insurance

    Join Rob Reynolds, Vice President & Chief Data & Analytics Officer at W.R. Berkley Corporation, Lloyd Scholz, Chief Technology Officer at Markel, and Reid Colson, EVP of Consulting at UDig and former Chief Data & Analytics Officer at Markel, to get an insiders’ view on how insurers are future-proofing their firms through data, analytics and AI. This practical discussion will leave attendees with an understanding of how to drive value through data. While focused on insurance, the perspectives shared in this call apply beyond insurance firms. If you are looking to get more out of your data, this discussion is for you.

  • Retail

    Empowering Store Associates with an AI-Enabled Customer Experience

    A cutting-edge app that uses AI to empower employees to become product experts and deliver a great customer experience that results in improved sales and business growth.

  • Artificial Intelligence

    How Prompt Engineering Impacts the Deployment of AI

    The integration of artificial intelligence (AI) within enterprise operations marks a significant shift towards more efficient, informed decision-making processes. At the heart of this transformation is prompt engineering — a nuanced approach that plays a pivotal role in optimizing AI model interactions. This post explores the intricate framework of prompt engineering, outlines the structures of […]

  • Retail

    Leveraging Computer Vision (AI) to Optimize the Retail and Sales Experience

    The pilot proved successful in helping optimize team member productivity and creating a personalized customer experience, enabling the retailer to quickly recognize customers who needed help and efficiently deploy resources to improve conversion rates.

  • Financial Services

    Laying the Foundation: Data Governance in AI for Core Banking

    Before embarking on the transformative path of integrating Artificial Intelligence (AI) into core banking systems, the critical foundation of data governance must be addressed. As banks prepare for significant AI investments, the importance of establishing robust data governance frameworks cannot be overstated. Proper data governance is crucial for ensuring that the data fueling AI systems […]

Digital Products

  • Strategy & Planning

    A Smarter Approach to Modernization: Aligning Business and Technology with the Service Blueprint

    In today’s rapidly evolving world, businesses are under constant pressure to adapt and thrive in an environment where change is the only constant. Technology, the backbone of modern operations, must evolve at the pace of these shifting demands, yet legacy applications often hinder progress. As businesses try to move faster, outdated systems can’t keep up—leading […]

  • People

    A Day in the Life of Jeremy Landi, Senior Consultant

    Ever wondered what a day in the life of one of our consultants looks like? This series dives into the details! Today, we’re spotlighting Jeremy Landi, a Senior Consultant based in Nashville. Here’s a glimpse into their typical day: Morning With two kids – my natural alarm clocks – I’m usually up early. My wife […]

  • Digital Products

    The Growing Importance of Digital Accessibility

    Embracing Digital Accessibility: A Moral and Business Imperative In today’s digital landscape, accessibility has become crucial for businesses and organizations. With increasing awareness and legal requirements, ensuring that digital products are accessible to all users, including those with disabilities, is not just a compliance issue but a moral imperative. At UDig, we champion ADA compliance […]

  • Insurance

    Increasing Efficiency and Improving Producer Experiences for Insurance Carrier

    An industry-leading web application that offers a robust, user-focused one-stop solution that improves data management and reporting while allowing for strategic sales targeting and business growth.

  • Digital Products

    Unlocking Business Potential: The Power of Custom Application Development

    Like any savvy business leader, you’re likely always on the lookout for tools to give your company a competitive edge. And in doing so, you’ve undoubtedly considered investing in custom application development. But the question is, how do you ensure that such a major investment in a custom web application development provides a strong return on […]

  • Digital Products

    Mastering Legacy Application Modernization: Strategies for Success

    The ironic truth of the business world is that change is the only constant. But this means that failing to keep pace with the competition and its technologies will only end with you falling behind. That’s where legacy application modernization enters the fold. When you modernize legacy applications, your team gains access to new features […]

  • Strategy & Planning

    Bridging the Gap Between an Idea and Its Impact

    Transforming a vision or idea into a tangible outcome that creates real value is a common challenge that many individuals and organizations face. Often, ideas remain abstract concepts without a clear path to realizing them and generating measurable impact. This gap between having an idea and understanding how to effectively execute and achieve the desired […]

  • State Government

    Improving the Process and Accuracy of State Permits and Inspections

    A custom, user-centered application that supports existing business processes, allows for function-wide automation, and converts data from a legacy system while meeting state compliance requirements.

  • People

    Digging In with Dana Jackson, Senior Consultant

    Digging In is a regular series of blog posts profiling UDig employees. We hope this series helps you get to know our team and understand why we dig what we do! Today, we are sitting down with Dana Jackson, a Senior Consultant on the software engineering team. UDig: Tell us a little bit about your […]

  • Healthcare

    Streamlining Healthcare Claim Denials for Revenue Recovery

    A robust Denial Notification Authorization (DNA) system that significantly increases the healthcare provider’s overturned denials and revenue.

  • Data & Analytics

    Improve Member Experience: Maximize Engagement & Value for Associations

    As you know, member engagement is key to providing value and retaining members over time. However, you must also recognize that member needs and preferences are evolving rapidly, especially as they desire more seamless digital experiences. Additionally, member expectations for personalized, omnichannel interactions have risen in recent years, and this means that associations must strategically […]

  • Strategy & Planning

    Future-Proofing Profitability: A Forward-Thinking Technology Strategy

    The demands of operating in today’s marketplace continue to evolve at a rapid pace, perhaps just as rapidly as the introduction of new and emerging technologies. While the use of technology brings many benefits to consumers, businesses, and organizations alike, it also puts constant pressure on C-Suite executives to monitor industry trends, adapt the business […]

  • Digital Products

    CTO Confessions Podcast

    In this episode of CTO Confessions, Rob Phillips, the Vice President of Software Engineering at UDig, digs into his journey from a passionate technologist in his youth to a seasoned leader in the tech industry. He shares valuable lessons on transitioning to senior leadership, the importance of understanding and articulating company problems, and the art of empowering teams for high performance.

  • Financial Services

    Modernizing a Credit Union for a Global Merger Event

    The credit union overcame backlogged challenges and modernized their systems and processes in time for the merger event while improving overall member satisfaction and engagement.

  • Associations

    Modernizing an Association’s Balloting System to Deepen Member Engagement

    A flexible, scalable balloting system that has improved how they work and deepened member engagement and satisfaction.

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