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Retail

Customer and employee expectations are evolving, and the competition is fiercer than ever – but advanced technology can give you a competitive edge. From improved employee productivity and efficiency to transforming the customer experience, we work with you to drive innovation and distinguish your organization from the rest.

Retail

How We Fuel Innovation for Your Business

Get Started with UDig

  • Enhanced Customer Experience

    Deliver on your customers’ needs and expectations. ​​We work with you to implement new, innovative customer engagement opportunities that align with your business goals. Technology can transform the customer experience and give them new reasons to visit you, in-person or online.

  • Data-Driven Insights

    Reveal new insights through the customer data you already capture. We empower you to make informed, data-driven decisions in real-time. Through strategic, intentional use of your data, opportunity abounds to elevate your organization’s understanding of your customers’ wants, needs, and actions.

  • Employee Advantages

    Stand out to your employees – and prospective employees. We help you identify ways for technology to improve the employee experience, increase efficiency and productivity, and differentiate your business from the competition, significantly impacting employee recruitment and retention.

  • AI Insights

    Rethink what’s possible through artificial intelligence (AI). Whether it’s optimizing the retail experience for customers or improving employee productivity, AI can revolutionize how you do business. We work with you to identify opportunities and build a roadmap to your future.
  • “I’ve worked with numerous consulting firms over the years, and UDig’s commitment to partnership and transparency is powerful.”
    Stephanie FloodCIO, Clayton
  • “The amount of time we’ve saved while gaining a more thorough, accurate view of our data as result of your work is remarkable.”
    Danny HannyCOO, Virginia Green
The UDig Way

Defining Impact ​​for Your Customers

Our purpose is to transform your ideas and opportunities into tangible impact. For retail customers and employees, every project kicks off with a crystal-clear understanding of what ‘impact’ truly means for your audiences. Our initial deep dive ensures that our roadmap and KPIs align perfectly with your objectives, outlining success from the very beginning.Let's Turn Ideas into Impact
  1. 01

    Discover Fresh Perspectives

    Learn and leverage new insights about your customers and employees.

  2. 02

    Align on Strategic Principles

    Our work is focused on improving your bottom line – period.

  3. 03

    Define Success Metrics

    We determine success from the beginning so you know what to expect.

  4. 04

    Establish Decision Milestones

    We give you a line-of-sight of what’s to come so you can foresee success.

Ready to team up?

Download our template to see how to prioritize your IT projects.
Business Case TemplateElevate Your ROI: Prioritization
You likely have many tech opportunities on your idea board, but how do you decide what’s first? Our free Technology Business Case Template helps you evaluate and prioritize the technology to deliver optimal value for your business, customers, and employees.
Calculate Your ROI

Our Clients’ Stories

  • Retail

    Transforming Legacy Systems: Application Modernization Drives Efficiency & Scalability

    The modernization effort not only resolved immediate inefficiencies but also positioned the organization to scale and adapt their systems with minimal disruption, ensuring long-term efficiency.

  • Retail

    Empowering Store Associates with an AI-Enabled Customer Experience

    A cutting-edge app that uses AI to empower employees to become product experts and deliver a great customer experience that results in improved sales and business growth.

  • Retail

    Leveraging Computer Vision (AI) to Optimize the Retail and Sales Experience

    The pilot proved successful in helping optimize team member productivity and creating a personalized customer experience, enabling the retailer to quickly recognize customers who needed help and efficiently deploy resources to improve conversion rates.

  • Retail

    Boosting Customer Insights and High-Quality Sales Leads for Clayton

    The "Home Designer," a customizable tool that enables homebuyers to design a home to fit their lifestyle, resulting in a 2.5x increase in serious buyers.

  • Healthcare

    Increasing Digital Buyers and Boosting Growth through a Creative Product Strategy

    A digital product concept that focuses on connecting buyers who do not interact with HPX on other channels. UDig took an understanding of their business strategy, analyzed their digital offerings, and delivered a creative product strategy to focus their digital efforts.

  • Retail

    Designing a Data Architecture to Move Business Forward

    Scalable and flexible architecture, automations, and dashboards that allow for data digestion, sharing, and visualization.

  • Retail

    Improve Customer Experience and Inform Buyers with Detailed, Supplementary Information

    Built customer trust and increased customer sentiment through the revamped self-service experience, increasing online customer holds on pre-approved vehicles.

  • Retail

    Modernized Website Improves Overall User Experience for a Large Homebuilder’s Mortgage Business

    Redesigned site with secure portal; added functionality to access account information, process payments, manage loan documents and apply for a new loan.

  • Manufacturing

    UX Overhaul and Website Redesign Completed for Top Homebuilder

    A mobile-optimized site with intuitive user experience and a modern technology stack, resulting in expanded business capabilities.

Connect with Us

Let’s chat about how we can make an impact for your retail company.
  • Meg
    Meg ChambleeConnect with MegConnect with Meg
    Meg leads a portfolio of vertical markets for UDig, including Retail. Meg has over a decade of experience partnering with retail clients on modernization and innovation initiatives. She enjoys helping clients improve their customer experiences, increase sales, and drive operational improvements.