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Strategy & Planning

A Smarter Approach to Modernization: Aligning Business and Technology with the Service Blueprint

In today’s rapidly evolving world, businesses are under constant pressure to adapt and thrive in an environment where change is the only constant. Technology, the backbone of modern operations, must evolve at the pace of these shifting demands, yet legacy applications often hinder progress. As businesses try to move faster, outdated systems can’t keep up—leading […]

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Artificial Intelligence

  • Artificial Intelligence

    rvatech/ Data + AI Summit | Bridging Clouds: Building a Multi-Model LLM Chatbot

    At the 2025 rvatech/Data+AI Summit, Josh Bartels, UDig’s Chief Technology Officer, will present on how to build a Multi-Model LLM Chatbot using Azure OpenAI and Amazon Bedrock.

  • Artificial Intelligence

    RVA Data Enthusiasts | Accelerated Intelligence: AI Insights with UDig

    Join UDig to explore how AI is accelerating impact for clients. In this session, we will share technical insights and lessons learned across a variety of AI-driven projects. Through a round-robin format, you’ll hear from team leaders and consultants on key innovations, with time for Q&A.

  • Retail

    2025 VIP Challenge Award Finalist | Vendors in Partnership Awards

    UDig is honored to be a 2025 finalist for the VIP Challenge Award, recognizing retail partners who developed an original and inventive solution or significantly changed the business model to support clients’ evolved needs and goals.

  • State Government

    Assessing AI Adoption Readiness in State Agencies

    Artificial Intelligence (AI) has the potential to revolutionize the way state governments operate, offering enhanced efficiency, improved decision-making, and better service delivery. However, before diving into AI adoption, state agencies must assess their readiness to ensure successful implementation and integration. Understanding AI Readiness AI readiness involves evaluating an agency’s current capabilities, resources, and infrastructure to […]

  • State Government

    Exploring the Future of AI at the Georgia Emerging Technology Summit: Data & AI 2024

    The Georgia Emerging Technology Summit: Data & AI 2024 was a landmark event for public sector leaders, showcasing the transformative potential of AI and data technologies. This summit brought together key figures and experts to discuss, learn, and network to enhance public service delivery through innovative technology. Keynote Highlights The summit featured insightful keynote sessions […]

  • Digital Products

    Energy 2025 – Expansion of Fossil Fuels or Carbon Reduction?

    Now that the election is behind us, we have an opportunity to anticipate the possible effects on the energy industry under this new administration. What strategies will be impacted? What will remain the same? What opportunities can we take advantage of in 2025? This blog is meant to dig into these questions and provide some […]

  • Artificial Intelligence

    AI-Driven Test Automation: A Future of Fast, Efficient & Cost-Effective QA

    Explore how AI-driven test automation is actively transforming the quality assurance (QA) process, delivering real-world value beyond the hype.

  • Retail

    UDig Named Tractor Supply Company’s Service Partner of the Year

    Nashville, TN – August 29, 2024 – UDig is proud to announce that it has been honored as Tractor Supply Company’s (TSC) Service Partner of the Year for 2024. This prestigious recognition highlights UDig’s innovative approach and successful partnership with TSC in developing and deploying cutting-edge technology solutions across the retailer’s network. The partnership between […]

  • Artificial Intelligence

    AI Journey: From Concept to Deployment – A Step-by-Step Guide

    “AI is probably the most important thing humanity has ever worked on.” – Sundar Pichai, CEO of Alphabet With quotes like these coming from top executives and artificial intelligence (AI) constantly finding its way into the headlines, there is increased pressure on companies to start their AI journey. However, there is also immense opportunity! Whether […]

  • Artificial Intelligence

    Generative AI and Knowledge Management

    Knowledge Management (KM) is a term and discipline that emerged in the 1990s. Its essence is to capture new information as it happens while enlisting internal experts to share their wisdom and expertise. Join us as we explore how AI and knowledge management can be paired together to increase team efficiency. Over the years, significant […]

  • Retail

    An AI-Enabled Customer Experience:  How Tractor Supply is Leveraging Generative AI

    During this 2024 Nashville Innovation Summit session, we will dive into a real-world example and technical demonstration highlighting Tractor Supply’s success with their “Hey GURA!” solution in partnership with UDig. Discover how a cutting-edge app uses Generative AI to empower employees to become product experts and deliver a great customer experience. Gain the inspiration to […]

  • State Government

    Exploring the Future of State Technology: Takeaways from the NASTD 2024 Annual Conference

    Last week, I attended the National Association of State Technology Directors (NASTD) 2024 Annual Conference in Minneapolis, MN. This premier event brings together state technology directors, industry experts, and vendors to discuss the latest trends, challenges, and innovations in state technology. The conference fosters the exchange of ideas and best practices essential for addressing shared […]

  • Insurance

    Insurtech Insights USA 2024: Recap & Key Takeaways

    This was my first time attending Insurtech Insights USA The Insurance Conference 2024. With over 5,000 attendees and 120 sessions with speakers from insurtechs, brokers, carriers, and MGA’s, the event highlighted the industry’s readiness to embrace new tech and solve challenging problems. My colleague, Reid Colson, and I were there to meet with clients and industry […]

  • Artificial Intelligence

    Capitalizing the AI Wave to Advance Data Governance

    AI is everywhere and getting a lot of attention, but you can’t successfully leverage AI without good data. You can use the buzz around AI to advance your data governance capabilities. Join us as we explore the intersection of AI and Data Governance.

  • State Government

    NASCIO Midyear Conference | 4 Key Takeaways

    I attended the National Association of State CIO (NASCIO)’s Midyear Conference for the first time in National Harbor, Maryland. It was my first time at a NASCIO event, and what struck me most was how collaborative the NASCIO community is and how passionate these leaders are about serving their state’s constituents and employees. Each […]

Digital Products

  • State Government

    Improving the Customer Digital Experience for State Government

    In today’s digital age, citizens expect seamless, efficient, and user-friendly interactions with their state government. Improving the customer digital experience is essential for building trust, enhancing service delivery, and ensuring that government services are accessible to all. Understanding the Customer Journey To improve the digital experience, it’s crucial to understand the customer journey. This involves […]

  • State Government

    Application Modernization for State Government: Enhancing Efficiency & Citizen Services

    State governments are increasingly recognizing the need to modernize their legacy applications. With the rapid pace of technological advancements, outdated systems can no longer meet the demands of today’s citizens. Application modernization offers a pathway to more efficient, secure, and user-friendly government services. Why Modernize? Legacy systems often struggle to keep up with the growing […]

  • People

    A Day in the Life of Jeremy Landi, Senior Consultant

    Ever wondered what a day in the life of one of our consultants looks like? This series dives into the details! Today, we’re spotlighting Jeremy Landi, a Senior Consultant based in Nashville. Here’s a glimpse into their typical day: Morning With two kids – my natural alarm clocks – I’m usually up early. My wife […]

  • News

    UDig Announces Kristen Castells as New Design Practice Lead

    Richmond, VA – November 12 – UDig, a technology consulting firm led by impact, is excited to announce Kristen Castells as its new Design Practice Lead. Kristen brings extensive experience in building human-centered design practices, advocating for impactful design, and fostering healthy, productive teams. Kristen’s career began in digital agencies, collaborating with startups in Atlanta, […]

  • Digital Products

    The Growing Importance of Digital Accessibility

    Embracing Digital Accessibility: A Moral and Business Imperative In today’s digital landscape, accessibility has become crucial for businesses and organizations. With increasing awareness and legal requirements, ensuring that digital products are accessible to all users, including those with disabilities, is not just a compliance issue but a moral imperative. At UDig, we champion ADA compliance […]

  • Insurance

    Increasing Efficiency and Improving Producer Experiences for Insurance Carrier

    An industry-leading web application that offers a robust, user-focused one-stop solution that improves data management and reporting while allowing for strategic sales targeting and business growth.

  • Digital Products

    Unlocking Business Potential: The Power of Custom Application Development

    Like any savvy business leader, you’re likely always on the lookout for tools to give your company a competitive edge. And in doing so, you’ve undoubtedly considered investing in custom application development. But the question is, how do you ensure that such a major investment in a custom web application development provides a strong return on […]

  • Digital Products

    Mastering Legacy Application Modernization: Strategies for Success

    The ironic truth of the business world is that change is the only constant. But this means that failing to keep pace with the competition and its technologies will only end with you falling behind. That’s where legacy application modernization enters the fold. When you modernize legacy applications, your team gains access to new features […]

  • Strategy & Planning

    Bridging the Gap Between an Idea and Its Impact

    Transforming a vision or idea into a tangible outcome that creates real value is a common challenge that many individuals and organizations face. Often, ideas remain abstract concepts without a clear path to realizing them and generating measurable impact. This gap between having an idea and understanding how to effectively execute and achieve the desired […]

  • State Government

    Improving the Process and Accuracy of State Permits and Inspections

    A custom, user-centered application that supports existing business processes, allows for function-wide automation, and converts data from a legacy system while meeting state compliance requirements.

  • Retail

    Empowering Store Associates with an AI-Enabled Customer Experience

    A cutting-edge app that uses AI to empower employees to become product experts and deliver a great customer experience that results in improved sales and business growth.

  • People

    Digging In with Dana Jackson, Senior Consultant

    Digging In is a regular series of blog posts profiling UDig employees. We hope this series helps you get to know our team and understand why we dig what we do! Today, we are sitting down with Dana Jackson, a Senior Consultant on the software engineering team. UDig: Tell us a little bit about your […]

  • Healthcare

    Streamlining Healthcare Claim Denials for Revenue Recovery

    A robust Denial Notification Authorization (DNA) system that significantly increases the healthcare provider’s overturned denials and revenue.

  • Data & Analytics

    Improve Member Experience: Maximize Engagement & Value for Associations

    As you know, member engagement is key to providing value and retaining members over time. However, you must also recognize that member needs and preferences are evolving rapidly, especially as they desire more seamless digital experiences. Additionally, member expectations for personalized, omnichannel interactions have risen in recent years, and this means that associations must strategically […]

  • Strategy & Planning

    Future-Proofing Profitability: A Forward-Thinking Technology Strategy

    The demands of operating in today’s marketplace continue to evolve at a rapid pace, perhaps just as rapidly as the introduction of new and emerging technologies. While the use of technology brings many benefits to consumers, businesses, and organizations alike, it also puts constant pressure on C-Suite executives to monitor industry trends, adapt the business […]

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