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Self-service pre-approval finance experience was not transparent and often led to inaccurate purchasing options and negative customer feedback.
Build a solution to test whether increased transparency, instant feedback and additional control during the pre-approval process would increase customer sentiment and enable higher online car sales.
Built customer trust and increased customer sentiment through the revamped self-service experience, increasing online customer holds on pre-approved vehicles.
The modernization effort not only resolved immediate inefficiencies but also positioned the organization to scale and adapt their systems with minimal disruption, ensuring long-term efficiency.
Nashville, TN – August 29, 2024 – UDig is proud to announce that it has been honored as Tractor Supply Company’s (TSC) Service Partner of the Year for 2024. This prestigious recognition highlights UDig’s innovative approach and successful partnership with TSC in developing and deploying cutting-edge technology solutions across the retailer’s network. The partnership between […]
During this 2024 Nashville Innovation Summit session, we will dive into a real-world example and technical demonstration highlighting Tractor Supply’s success with their “Hey GURA!” solution in partnership with UDig. Discover how a cutting-edge app uses Generative AI to empower employees to become product experts and deliver a great customer experience. Gain the inspiration to […]
A cutting-edge app that uses AI to empower employees to become product experts and deliver a great customer experience that results in improved sales and business growth.
The pilot proved successful in helping optimize team member productivity and creating a personalized customer experience, enabling the retailer to quickly recognize customers who needed help and efficiently deploy resources to improve conversion rates.
In today’s fast-paced retail landscape, understanding customer behavior and optimizing store operations are crucial for staying competitive. Retailers constantly seek innovative solutions to enhance customer experiences and improve efficiency. Thanks to recent advancements in computer vision and AI, leveraging cutting-edge technologies has become pivotal for addressing various challenges in the retail industry. With the integration […]
During this session, we will dive into a real-world example and technical demonstration highlighting Tractor Supply’s success with their “TractorVision” solution in partnership with UDig. Discover how computer vision solutions have enabled Tractor Supply to optimize team member productivity and create a personalized customer experience.
The "Home Designer," a customizable tool that enables homebuyers to design a home to fit their lifestyle, resulting in a 2.5x increase in serious buyers.
A digital product concept that focuses on connecting buyers who do not interact with HPX on other channels. UDig took an understanding of their business strategy, analyzed their digital offerings, and delivered a creative product strategy to focus their digital efforts.
