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In today’s digital age, citizens expect seamless, efficient, and user-friendly interactions with their state government. Improving the customer digital experience is essential for building trust, enhancing service delivery, and ensuring that government services are accessible to all. Understanding the Customer Journey To improve the digital experience, it’s crucial to understand the customer journey. This involves […]
State governments are increasingly recognizing the need to modernize their legacy applications. With the rapid pace of technological advancements, outdated systems can no longer meet the demands of today’s citizens. Application modernization offers a pathway to more efficient, secure, and user-friendly government services. Why Modernize? Legacy systems often struggle to keep up with the growing […]
Artificial Intelligence (AI) has the potential to revolutionize the way state governments operate, offering enhanced efficiency, improved decision-making, and better service delivery. However, before diving into AI adoption, state agencies must assess their readiness to ensure successful implementation and integration. Understanding AI Readiness AI readiness involves evaluating an agency’s current capabilities, resources, and infrastructure to […]
The Georgia Emerging Technology Summit: Data & AI 2024 was a landmark event for public sector leaders, showcasing the transformative potential of AI and data technologies. This summit brought together key figures and experts to discuss, learn, and network to enhance public service delivery through innovative technology. Keynote Highlights The summit featured insightful keynote sessions […]
Takeaways from the NASCIO 2024 Annual Conference This premier event brings together state CIOs, industry experts, and vendors to discuss the latest trends, challenges, and innovations in the business of IT for state government. This event was the largest ever as this community continues to grow and innovate for its citizens. Key Takeaways Generative AI & […]
Digging In is a regular series of blog posts profiling UDig employees. We hope this series helps you get to know our team and understand why we dig what we do! Today, we are sitting down with David Allen, State Government Lead. UDig: Tell us a little bit about your background and your role at […]
Last week, I attended the National Association of State Technology Directors (NASTD) 2024 Annual Conference in Minneapolis, MN. This premier event brings together state technology directors, industry experts, and vendors to discuss the latest trends, challenges, and innovations in state technology. The conference fosters the exchange of ideas and best practices essential for addressing shared […]
UDig, a technology consulting company, is excited to announce the latest addition to our team, David Allen, who will take on the role of State Government Lead in Georgia. With two decades of technology experience in both the public and private sectors, David brings a wealth of experience and a deep understanding of the market […]
I attended the National Association of State CIO (NASCIO)’s Midyear Conference for the first time in National Harbor, Maryland. It was my first time at a NASCIO event, and what struck me most was how collaborative the NASCIO community is and how passionate these leaders are about serving their state’s constituents and employees. Each […]
A custom, user-centered application that supports existing business processes, allows for function-wide automation, and converts data from a legacy system while meeting state compliance requirements.
A data-enabled agency that can leverage predictive analytics to provide its school districts, students, and parents with data-driven information that fosters informed decisions.
The Georgia Emerging Technology Summit: AI 2023 offered valuable insights into the current state and future of artificial intelligence in state government. While many states are still grappling with the policy and ethical considerations surrounding AI, the potential for transformative applications across various departments is undeniable. Key Takeaways | AI in State Government Policy & […]