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Energy & Utilities

Increased electrification, net-zero carbon emissions goals, evolving customer expectations, grid decentralization, and more – we know the demands you are facing. Opportunity abounds for technology to fulfill these needs, and we are your partner to efficiently pilot, test, and implement solutions that enable you to seize industry opportunities and more effectively engage your customers and stakeholders.

Energy & Utilities

How We Transform Your Service Delivery

Get Started with UDig
  • Prototype Development & Optimization

    Whether you are piloting edge-of-grid technologies, integrating distributed energy resources, or targeting greater insights from your existing data, together, we bring innovation to life. We partner with you to develop prototypes and pilots to test and validate use cases, ultimately providing you with scalable, long-term solutions.
  • Elevated Customer Experience

    As electrification grows and grid modernization accelerates, customers are expecting more. Our expertise in transforming and personalizing the customer experience enables you to cultivate deeper relationships. We work with you to leverage technology to enhance the customer experience, so your team can stay focused on the bigger picture.
  • Improved Efficiency

    Do more with less. Let automation streamline and empower your operations so you can reallocate key resources to higher-value work. Our approach to modernization better positions you to meet your organization’s and customers’ unique needs while driving greater efficiencies, increasing ROI, and reducing operations and maintenance costs.
  • Artificial Intelligence

    Artificial intelligence (AI) is opening new, innovative opportunities to improve organizational cohesiveness, streamline operations, and break down internal silos. We partner with you to build an AI-ready foundation, so you stay ahead of the game and can quickly leverage new capabilities as they become available.

Defining Impact on Your Organization

Our purpose is to transform your ideas into tangible impact. Every project starts with a clear understanding of what ‘impact’ truly means for operational modernization, the user experience, and ROI. Our initial deep dive ensures that our roadmap and KPIs are perfectly aligned with your objectives, outlining success from the very beginning.Let's Turn Ideas into Impact
  1. 01

    Discover Fresh Perspectives

    Leverage your data to glean customer, employee, and service delivery insights to improve operational efficiency and ROI.

  2. 02

    Align on Strategic Principles

    We ensure everything we do is aligned with your organizational objectives and optimization goals.

  3. 03

    Define Success Metrics

    We mutually define success at the beginning and adhere to our benchmarks at every step of the process.

  4. 04

    Establish Roadmap Milestones

    We show you what’s on the road ahead, so you know when to expect results.

Our Clients’ Stories

  • Retail

    Transforming Legacy Systems: Application Modernization Drives Efficiency & Scalability

    The modernization effort not only resolved immediate inefficiencies but also positioned the organization to scale and adapt their systems with minimal disruption, ensuring long-term efficiency.

  • Insurance

    Increasing Efficiency and Improving Producer Experiences for Insurance Carrier

    An industry-leading web application that offers a robust, user-focused one-stop solution that improves data management and reporting while allowing for strategic sales targeting and business growth.

  • State Government

    Improving the Process and Accuracy of State Permits and Inspections

    A custom, user-centered application that supports existing business processes, allows for function-wide automation, and converts data from a legacy system while meeting state compliance requirements.

  • Retail

    Empowering Store Associates with an AI-Enabled Customer Experience

    A cutting-edge app that uses AI to empower employees to become product experts and deliver a great customer experience that results in improved sales and business growth.

  • Insurance

    Designing a Data Consolidation Strategy for a Fast-Growing Insurance Brokerage Company

    A data strategy and roadmap that, once built, will enable everyone to better know how profitable business lines are, leverage data downstream, and use data to do their best work.

  • State Government

    Unlocking Data Insights for a State Education Agency

    A data-enabled agency that can leverage predictive analytics to provide its school districts, students, and parents with data-driven information that fosters informed decisions.

  • Healthcare

    Streamlining Healthcare Claim Denials for Revenue Recovery

    A robust Denial Notification Authorization (DNA) system that significantly increases the healthcare provider’s overturned denials and revenue.

  • Retail

    Leveraging Computer Vision (AI) to Optimize the Retail and Sales Experience

    The pilot proved successful in helping optimize team member productivity and creating a personalized customer experience, enabling the retailer to quickly recognize customers who needed help and efficiently deploy resources to improve conversion rates.

  • Financial Services

    Modernizing a Credit Union for a Global Merger Event

    The credit union overcame backlogged challenges and modernized their systems and processes in time for the merger event while improving overall member satisfaction and engagement.

Connect with Us

Let’s chat about how we can make an impact for your organization.
  • John
    John MayberryConnect with JohnConnect with John

    John Mayberry leads a portfolio of vertical markets for UDig including Energy & Utilities. He brings over 15 years of experience working with clients in this vertical to implement innovative custom solutions, modernize technology portfolios, and oversee programs that address clients’ top strategic initiatives.