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Transforming Public Sector Organizations with Process Discovery: Intelligent Automation Case Studies & Lesson Learned

September, 21 2022


Improve your business practices by adopting Intelligent Automation. Learn how automation can confront and help overcome challenges the public sector faces. We’ll dive into how to increase your success rate and minimize costs by focusing on process discovery at the beginning of your automation process. Learn the best practices for selecting an automation process and how to get started.

Learn more about the Robotic Process Automation (RPA) Initiative at George Mason University. 

 

About David Rehr

David is a Professor and Director at the Center for Business Civic Engagement (cbce.gmu.edu) at the Schar School for Policy and Government at George Mason University and Cofounder of the Robotics Process Automation (RPA). Rehr previously served as the President and CEO of the National Association of Broadcasters (NAB).

About Jessa Barnes

Jessa Barnes is our Intelligent Automation Practice Lead. She has spent over nine years working on technology-related projects and initiatives from an analytical and project management role, as well as automation development. Jessa’s experience and inquisitive nature allow her to work with clients to map out processes, dig deeper into business problems, and help identify solutions.

About Dorin Munteanu

Dorin is co-founder of the Robotic Process Automation (RPA) Initiative and senior advisor at the Center for Business Civic Engagement at the George Mason University, in Arlington, VA. He previously served as a Managing Partner at uRADMonitor network, an automated Internet of Things (IoT) and Big Data solution.

Digging In

  • State Government

    Improving the Customer Digital Experience for State Government

    In today’s digital age, citizens expect seamless, efficient, and user-friendly interactions with their state government. Improving the customer digital experience is essential for building trust, enhancing service delivery, and ensuring that government services are accessible to all. Understanding the Customer Journey To improve the digital experience, it’s crucial to understand the customer journey. This involves […]

  • State Government

    Application Modernization for State Government: Enhancing Efficiency & Citizen Services

    State governments are increasingly recognizing the need to modernize their legacy applications. With the rapid pace of technological advancements, outdated systems can no longer meet the demands of today’s citizens. Application modernization offers a pathway to more efficient, secure, and user-friendly government services. Why Modernize? Legacy systems often struggle to keep up with the growing […]

  • State Government

    Assessing AI Adoption Readiness in State Agencies

    Artificial Intelligence (AI) has the potential to revolutionize the way state governments operate, offering enhanced efficiency, improved decision-making, and better service delivery. However, before diving into AI adoption, state agencies must assess their readiness to ensure successful implementation and integration. Understanding AI Readiness AI readiness involves evaluating an agency’s current capabilities, resources, and infrastructure to […]

  • State Government

    Exploring the Future of AI at the Georgia Emerging Technology Summit: Data & AI 2024

    The Georgia Emerging Technology Summit: Data & AI 2024 was a landmark event for public sector leaders, showcasing the transformative potential of AI and data technologies. This summit brought together key figures and experts to discuss, learn, and network to enhance public service delivery through innovative technology. Keynote Highlights The summit featured insightful keynote sessions […]

  • State Government

    Exploring the Future of State Technology: Takeaways from the NASTD 2024 Annual Conference

    Last week, I attended the National Association of State Technology Directors (NASTD) 2024 Annual Conference in Minneapolis, MN. This premier event brings together state technology directors, industry experts, and vendors to discuss the latest trends, challenges, and innovations in state technology. The conference fosters the exchange of ideas and best practices essential for addressing shared […]

  • State Government

    UDig Welcomes David Allen as State Government Lead for Georgia

    UDig, a technology consulting company, is excited to announce the latest addition to our team, David Allen, who will take on the role of State Government Lead in Georgia. With two decades of technology experience in both the public and private sectors, David brings a wealth of experience and a deep understanding of the market […]